Return & Exchange Policy

🔁 Exchange & Return Policy – SIBOFFICIAL

We want you to love what you wear ❤️
Please read our policy carefully before placing an order.

🔄 Exchange Policy

• Exchanges are accepted within 7 days of delivery
• Product must be unused, unworn, unwashed, and with all tags intact

• Exchange is allowed only once per order
• Customers must bear return shipping charges

🚫 Return / Refund Policy

• We do not offer refunds
• In case of manufacturing defect or wrong product delivered, we will replace the item at no extra cost

📦 Eligibility & Timelines

We offer a 7-day Exchange / Return window from the date of delivery.

Once your request is approved:

• Reverse pickup will be scheduled within 48–72 hours
• If pickup is unavailable in your pincode, you must self-ship to our warehouse
• After the product passes Quality Check (QC), the request will be processed
• Exchange delivery timeline: 7–10 working days

🔁 Exchange Outcomes

•• Only size or product exchange is allowed (subject to stock availability)
• If the requested size or product is unavailable, a refund will be issued

💸 Returns & Refunds

• All approved returns are refunded only after Quality Check
• Shipping charges are non-refundable
• Cash or bank refunds are NOT provided
• No fee for quality issues or wrong shipments by SIBOFFICIAL

⚠️ Mandatory Conditions for Exchange / Return

The product must be:

✔ Unused, unworn, unwashed
✔ In original packaging with all tags intact
✔ Free from stains, perfume, odor, damage, tears, or wash marks
✔ Returned as a complete set (if purchased as a set)
✔ Not altered or tampered (unless manufacturing defect is proven)

❌ If any condition fails → request will be rejected

📌 Accepted Reasons for Exchange / Return

You may request if:

• Size does not fit
• Product received is damaged
• Manufacturing defect found

🔍 Quality Check Strictness

We take hygiene and brand standards seriously.

If the returned product shows signs of usage, wear, or mishandling,
the request will not be processed.

📞 How to Request an Exchange

• Order ID
• Product photos
• Reason for exchange

Brand: SIBOFFICIAL
Operated by: Style in Budget